2021 Top Ecommerce Platform Feature Comparison
2021 Top Ecommerce Platform Feature Comparison
Selecting an ecommerce platform can be a daunting task. The Clouda ecommerce development team has taken our experience and mapped out the following comparison of 132 frequently requested features. This article reviews and compares the capabilities for the top ecommerce platforms in 2021. We will be reviewing:
- VTEX Commerce
- Adobe Commerce Clouda (Magento Commerce)
- Shopify
- BigCommerce
- Salesforce (B2B and B2C)
- Oracle Commerce Cloud
- SAP Business One
| Section | Features | VTEX | Magento | Shopify | Salesforce B2B | Salesforce B2C | Bigcommerce | SAP Business One | Oracle Commerce Cloud | Mirakl |
|---|---|---|---|---|---|---|---|---|---|---|
| OMS | Order API (Ease of ERP Integration) | Highly Flexible | Highly Flexible | Highly Flexible | Highly Flexible | Highly Flexible | Highly Flexible | Highly Flexible | Highly Flexible | Highly Flexible |
| OMS | Custom order fields | Minimal Features | Highly Flexible | Features Availbile with Customization | Highly Flexible | Highly Flexible | Highly Flexible | |||
| OMS | User Interface for order changes | Features Available | Highly Flexible | Minimal Features | Highly Flexible | Highly Flexible | Highly Flexible | |||
| OMS | Transactional emails | Features Availbile | Highly Flexible | Features Availbile | Highly Flexible | Highly Flexible | Highly Flexible | |||
| OMS | Lead time orders / Flexible order types | Highly Flexible | Highly Flexible | Feature available in app store | Highly Flexible | Highly Flexible | Pre-order is available | |||
| OMS | Cancellation, returns, Refunds | Features Available | Highly Flexible | Highly Flexible | Highly Flexible | Highly Flexible | Highly Flexible | |||
| OMS | Payment gateways | Highly Flexible | Highly Flexible | Highly Flexible | Highly Flexible | Highly Flexible | Highly Flexible | |||
| OMS | gift cards | Highly Flexible | Highly Flexible | Highly Flexible | Highly Flexible | Feature available in app store | Highly Flexible | |||
| OMS | Customer credit (payment terms) | Highly Flexible | Highly Flexible | Feature available in app store | Highly Flexible | Highly Flexible | Highly Flexible | |||
| OMS | Installments | Highly Flexible | Feature available in app store | Feature available in app store | Feature available in app store | |||||
| OMS | Subscriptions | Highly Flexible | Feature available in app store | Feature available in app store | Feature available in app store | |||||
| OMS | Multi seller order splitting | Features Available | Feature available in app store | Minimal Features | Feature available in app store | |||||
| OMS | Customizable OMS interface | Minimal Features | Features Availbile with Customization | Feature available in app store | Highly Flexible | |||||
| OMS | Approval workflows | Features Available | Features Available | Feature available in app store | Feature available in app store | |||||
| Pricing management | User specific pricing | Features Availbile (limit) | Features Availbile with Customization | Feature available in app store | Minimal Features | |||||
| Pricing management | External pricing | Features Availbile with Customization | Features Availbile with Customization | Features Availbile with Customization | Highly Flexible | |||||
| Pricing management | Regional pricing | Highly Flexible | Minimal Features | Feature available in app store | Minimal Features | |||||
| Pricing management | Tiered pricing | Highly Flexible | Highly Flexible | Feature available in app store | Tiered pricing | |||||
| Pricing management | Price management UI (import/export, single and bulk) | Highly Flexible | Highly Flexible | Highly Flexible | Highly Flexible | |||||
| Pricing management | Pricing API | Highly Flexible | Highly Flexible | Highly Flexible | Highly Flexible | |||||
| Pricing management | Multi-seller pricing | Features Availbile with Customization | Feature available in app store | Feature available in app store | Feature available in app store | |||||
| Pricing management | Bid pricing | Unavailable | Feature available in app store | Feature available in app store | Feature available in app store | |||||
| Pricing management | Price optimization engine | Unavailable | Feature available in app store | Feature available in app store | Feature available in app store | |||||
| CPQ | Quote Requests | Features Availbile with Customization | Features Availbile | Feature available in app store | Feature available in app store | |||||
| CPQ | Product Configuration | Features Availbile with Customization | Feature available in app store | Feature available in app store | Highly Flexible | |||||
| Promotions | Coupons | Highly Flexible | Highly Flexible | Highly Flexible | Highly Flexible | |||||
| Promotions | Discounts | Highly Flexible | Highly Flexible | Highly Flexible | Highly Flexible | |||||
| Promotions | Buy X get Y | Highly Flexible | Highly Flexible | Highly Flexible | Highly Flexible | |||||
| Promotions | Loyalty Programs | Highly Flexible | Highly Flexible | Feature available in app store | Highly Flexible | |||||
| Promotions | Bundled Coupons | Highly Flexible | Highly Flexible | Highly Flexible | Highly Flexible | |||||
| Promotions | Personalized Discounts/Coupons | Highly Flexible | Feature available in app store | Feature available in app store | Highly Flexible | |||||
| Logistics | Multiple warehouse model | Highly Flexible | Highly Flexible | Features Availbile with Customization | Unavailable | |||||
| Logistics | Infinite inventory | Highly Flexible | Highly Flexible | Feature available in app store | Highly Flexible | |||||
| Logistics | Back ordered inventory | Highly Flexible | Highly Flexible | Feature available in app store | Feature available in app store | |||||
| Logistics | Shipping carrier integrations (UPS, Fedex, DHL and custom carrier implementation) | Minimal Features | Highly Flexible | Features Availbile | Highly Flexible | |||||
| Logistics | Logistics selection engine (simplification feature) | Features Availbile | Highly Flexible | Features Availbile with Customization | Minimal Features | |||||
| Logistics | In store pickup/ Pickup points | Highly Flexible | Highly Flexible | Features Availbile | Highly Flexible | |||||
| Logistics | Multi-package shipments - Split Order Shipments | Features Availbile | Feature available in app store | Minimal Features | Feature available in app store | |||||
| Logistics | Loading dock lead time | Highly Flexible | Feature available in app store | Features Availbile with Customization | Unavailable | |||||
| Logistics | Pre-order inventory | Highly Flexible | Highly Flexible | Feature available in app store | Highly Flexible | |||||
| Logistics | Lead time inventory | Highly Flexible | Highly Flexible | Feature available in app store | Unavailable | |||||
| Logistics | Order status UX and messaging | Features Availbile | Highly Flexible | Features Availbile | Highly Flexible | |||||
| Logistics | Multi seller order assignment | Features Availbile with Customization | Feature available in app store | Feature available in app store | Feature available in app store | |||||
| Logistics | Delivery time estimation (front-end component) | Highly Flexible | Feature available in app store | Feature available in app store | Minimal Features | |||||
| Logistics | Inventory management (upload, export, API, UI) | Highly Flexible | Highly Flexible | Features Availbile | Highly Flexible | |||||
| Logistics | Inventory optimization recommendations | Unavailable | Unavailable | Feature available in app store | Feature available in app store | |||||
| Logistics | Product manager roles and access profiles | Minimal Features | Feature available in app store | Feature available in app store | Unavailable | |||||
| Logistics | Seller inventory integration | Highly Flexible | Highly Flexible | Feature available in app store | Feature available in app store | |||||
| CMS | Site editor (CSS/HTMl Editor) / GUI page editor | Features Availbile | Highly Flexible | Highly Flexible | Highly Flexible | |||||
| CMS | URL Path Rules | Minimal Features | Highly Flexible | Unavailable | Minimal Features | |||||
| CMS | Templated Pages | Features Availbile | Highly Flexible | Highly Flexible | Highly Flexible | |||||
| CMS | Dynamic SEO meta data | Minimal Features | Highly Flexible | Feature available in app store | Minimal Features | |||||
| CMS | Personalized content (behavior-based content) | Unavailable | Feature available in app store | Highly Flexible | ||||||
| CMS | Multi-Site/Store | Highly Flexible | Highly Flexible | Minimal Features | Highly Flexible | |||||
| CMS | Global Styling (Fonts, Colors) | Highly Flexible | Highly Flexible | Features Availbile | Highly Flexible | |||||
| CMS | Version Control and Deployment | Highly Flexible | Highly Flexible | Features Availbile | Highly Flexible | |||||
| PIM/Catalog/DAM | Product bundles / kitted products | Highly Flexible | Feature available in app store | Feature available in app store | Features Availbile | |||||
| PIM/Catalog/DAM | Associated items | Highly Flexible | Highly Flexible | Highly Flexible | Features Availbile | |||||
| PIM/Catalog/DAM | Bundle products | Highly Flexible | Feature available in app store | Features Availbile | ||||||
| PIM/Catalog/DAM | Product recommendations | Highly Flexible | Feature available in app store | Highly Flexible | Features Availbile | |||||
| PIM/Catalog/DAM | Product types (simple, digital, configurable, bundle) | Highly Flexible | Highly Flexible | Features Availbile | Highly Flexible | |||||
| PIM/Catalog/DAM | Specification / Attributes | Highly Flexible | Highly Flexible | Highly Flexible | Highly Flexible | |||||
| PIM/Catalog/DAM | Hierarchy levels | Limited 3 | Highly Flexible | Highly Flexible | Highly Flexible | |||||
| PIM/Catalog/DAM | Catalog integration (API, import, export) | Minimal Features for attribute import | Highly Flexible | Highly Flexible | Highly Flexible | |||||
| PIM/Catalog/DAM | Brands | Highly Flexible | Highly Flexible | Highly Flexible | Highly Flexible | |||||
| PIM/Catalog/DAM | Suppliers / Seller integration | Features Availbile with Customization | Highly Flexible | Feature available in app store | Feature available in app store | |||||
| PIM/Catalog/DAM | Rich product content (unstructured product information including videos, images and conent) | Highly Flexible | Highly Flexible | Highly Flexible | Highly Flexible | |||||
| PIM/Catalog/DAM | FAQ | Highly Flexible | Feature available in app store | Feature available in app store | Highly Flexible | |||||
| PIM/Catalog/DAM | Downloadable product literature | Features Availbile with Customization | Features Availbile with Customization | Feature available in app store | Highly Flexible | |||||
| PIM/Catalog/DAM | Reviews and ratings | Feature available in app store | Feature available in app store | Feature available in app store | Feature available in app store | |||||
| PIM/Catalog/DAM | Product attachments | Highly Flexible | Highly Flexible | Highly Flexible | ||||||
| PIM/Catalog/DAM | Category gallery | Minimal Features | Highly Flexible | Feature available in app store | Features Availbile with Customization | |||||
| PIM/Catalog/DAM | Catalog size (Products, SKUs, attributes and configuration limitations) | Attribute size limited | Highly Flexible | Highly Flexible | attribute and sku per product limits | |||||
| PIM/Catalog/DAM | SEO (on-Page meta data, URL, Sitemapping) | Features Availbile | Highly Flexible | Feature available in app store | Highly Flexible (sitemap limits to 5M pages) | |||||
| PIM/Catalog/DAM | Multi-dimensional categories (shared products) | Highly Flexible | ? | Highly Flexible | ||||||
| PIM/Catalog/DAM | Persona-based catalogs | Highly Flexible | Highly Flexible | ? | Highly Flexible | |||||
| PIM/Catalog/DAM | Regional catalogs | Highly Flexible | Highly Flexible | ? | Requires Multiple Sites | |||||
| PIM/Catalog/DAM | Product collections (set rules) | Highly Flexible | Highly Flexible | Highly Flexible | Minimal Features | |||||
| PIM/Catalog/DAM | Custom product fields | Highly Flexible | Highly Flexible | |||||||
| PIM/Catalog/DAM | Multi language support | Features Availbile | Highly Flexible | Features Availbile | Highly Flexible | |||||
| PIM/Catalog/DAM | Versioning and Deployment | Highly Flexible | Highly Flexible | Features Availbile | Requires Multiple Environments | |||||
| Search | Promoted Search Results | Highly Flexible | Minimal Features | Features Availbile with Customization | Feature available in app store | |||||
| Search | Configurable Search | Highly Flexible | Highly Flexible | Features Availbile with Customization | Feature available in app store | |||||
| Search | Synonyms and Search Redirecting | Highly Flexible | Highly Flexible | Feature available in app store | Highly Flexible | |||||
| Search | Faceted Search Options | Highly Flexible | Highly Flexible | Feature available in app store | Highly Flexible | |||||
| Search | Suggested Search Results | Highly Flexible | Highly Flexible | Feature available in app store | Highly Flexible | |||||
| Search | Visual Search | Feature available in app store | Feature available in app store | Feature available in app store | Feature available in app store | |||||
| Search | Search Technology | Elasticsearch | Elasticsearch | ?? | Elasticsearch | |||||
| Search | Search Merchandising | Highly Flexible | Highly Flexible | Feature available in app store | Feature available in app store | |||||
| Search | Pagination | Minimal Features | Highly Flexible | Features Availbile | Highly Flexible | |||||
| Tax | Avalara Integration | Highly Flexible | Highly Flexible | Highly Flexible | Highly Flexible | |||||
| Tax | Tax Rule Module | Highly Flexible | Highly Flexible | Highly Flexible | Highly Flexible | |||||
| Technical | Deployment | Highly Flexible | Highly Flexible | Highly Flexible | Highly Flexible | |||||
| Technical | Data Versioning (CMS, Templates, Catalog, Pricing, Logistics) | Minimal Features | Highly Flexible | Features Available | Features Availbile | |||||
| Technical | Test Harnesses | Minimal Features | Highly Flexible | Unavailable | ||||||
| Technical | Caching and CDN Support | Features Availbile | Highly Flexible | Features Availbile | Features Availbile | |||||
| Technical | High Availability Resources | Yes | Yes | Yes | Yes | |||||
| Technical | Horizontal Scalability on Demand | Yes | Yes | Yes | Yes | |||||
| Technical | Microservices Architecture | Yes | Yes | Yes | Yes | |||||
| Technical | Session Externalization | Yes | ? | Yes | ||||||
| Technical | SAML | Yes | Yes | Yes | Yes | |||||
| Technical | Externalized Authentication | Yes | Yes | Yes | Yes | |||||
| Technical | Page Load Speed | ? | ? | |||||||
| Technical | Lighthouse Score | ? | ? | |||||||
| Technical | Development Stack | ReactJS, GraphQL | PHP, Javascript, MySQL | PHP, Ruby on Rails | Javascript, Graphql, API | |||||
| Security & Policies | PCI/DSS Compliance | Yes | Yes | Yes | Yes | |||||
| Security & Policies | User Permissions | |||||||||
| Security & Policies | Admin User Permissions | |||||||||
| Security & Policies | SSL TLS support | Yes | Yes | Yes | Yes | |||||
| Security & Policies | Firewall | Yes - CloudFront | Yes - Fastly | Yes - Fastly | Yes | |||||
| Security & Policies | Bot DDOS Protection | No | Yes - Fastly | Yes - Fastly | Yes | |||||
| Security & Policies | GDPR Compliance | Feature available in app store | Highly Flexible | Highly Flexible | Highly Flexible | |||||
| Security & Policies | AODA / ADA Compliance | Feature available in app store | Highly Flexible | Highly Flexible | Highly Flexible |
Ecommerce Platform Technical Feature Comparison
FEATURE
$ 39
99
Monthly- Deployment
- Data Versioning (CMS, Templates, Catalogs)
- Test Harnesses
- Caching and CDN Support
- High Availability Resources
- Horizontal Scalability on Demand
- Microservices Architecture
- Session Externalization
- External Authentication (I.E. SAML)
- Page Load Speed
- Lighthouse Score
- Development Stack
VTEX IO
$ 39
99
Monthly- Highly Flexible
- Minimal Features
- Minimal Features
- Features Available
- Yes
- Yes
- Yes
- Yes
- Yes
- Under Review
- Under Review
- ReactJS, GraphQL
MANGENTO COMMERCE
$ 39
99
Monthly- Highly Flexible
- Highly Flexible
- Highly Flexible
- Highly Flexible
- Yes
- Yes
- Yes
- Yes
- Yes
- Under Review
- Under Review
- PHP, Javascript
SHOPIFY
$ 39
99
Monthly- Highly Flexible
- Features available
- Unavailable
- Features Available
- Yes
- Yes
- Yes
- Yes
- Yes
- Under Review
- Under Review
- PHP, Ruby on Rails
Technical Feature Comparison of Top Ecommerce Platforms 2021
