order management system

OMS – Order Management Comparison

Selecting the platform with the right OMS functionality is paramount for a successful ecommerce implementation. This article reviews and compares the Order Management System features for the top five ecommerce platforms. We will be reviewing:

  • VTEX Commerce
  • Adobe Magento
  • SAP Business One
  • BigCommerce
  • Shopify

OMS functionality will be ranked based on the following:

  • Order API – Ease of Integration
  • Custom Order Fields
  • UI for Order Changes
  • Transactional Emails
  • Flexible Order Types
  • Cancellation, Returns, Refunds
  • Flexible Payment Options
  • Multi-Seller Order Splitting
  • Approval Workflows

As you make a decision on an ecommerce platform, setting your OMS requirements should reflect your current operations processes and fit your future operation objectives. To help with that process, we’ve ranked each platform in terms of its ability to meet and extend requirements. Click to download the ecommerce platform OMS feature table here.

OMS Features
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