Clouda | B2B Accelerator
To Fix What Slows Down
B2B eCommerce
Design, validate, and launch B2B ecommerce pages faster with a reusable framework built for clarity, platform flexibility, and smoother handoff between design and development.
Managed Services
Ongoing technical support with predictable monthly costs and structured governance.
Roadmap Delivery
Reserved capacity for planned engineering work — features, integrations, and optimizations.
Staff Augmentation
Ready-to-deploy VTEX engineers who integrate into your team and deliver from day one.
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Predictable Support,
Structured Governance
Managed Services provides ongoing technical support with predictable monthly costs. Three service tiers — each with defined support hours, service levels, and commercial terms — so you always know what you're getting.
- Issue intake, triage & investigation
- Incident resolution & minor fixes
- Testing & release coordination
- Vendor communication
- Operational guidance
- Documentation updates
- Reporting & governance
- New features or large integrations
- Optimization / refactoring programs
- UX redesigns
- Transformation projects
- Tasks exceeding ~8 hours (→ Roadmap)
Priority System
Major outages or business disruption. Immediate response, all hands on deck.
Significant functionality issues with limited workarounds. Rapid triage and resolution.
Minor issues or routine requests. Handled within standard SLA windows.
Process Flow
Intake
Customer submits via support channels
Triage
Scope, priority & effort evaluated
Investigation
Root cause identified & stabilized
Remediation
Fix applied & release coordinated
Transition
Larger efforts moved to Roadmap
Extend Your Team
Without Slowing Down
Direct integration into your team with specialized expertise. This model is designed for execution capacity without adding structural complexity.
Typical Support Areas
When to Use Staff Aug
Service Tiers
Managed Services
Predictable monthly support and structured governance for stable operations.
Roadmap Delivery
Reserved engineering capacity for planned features and optimizations.
Staff Augmentation
Expert VTEX engineers embedded directly into your existing team workflows.
Managed Support
Focused on platform stability and incremental improvements. We handle the day-to-day so you can focus on strategy.
Staff Augmentation
Direct Integration
Work stays fully within your structure. You manage priorities and direction, while we provide the technical muscle to move consistently.
Extend Your Team
Without Slowing Down
Embed specialized VTEX expertise directly into your workflows. We provide the execution capacity while you maintain full strategic direction.
Staff Augmentation
Extend Your Team Without Slowing Down
Bring in VTEX engineers who integrate directly into your team and start contributing from day one. This model is designed for teams that need execution capacity and specialized expertise without adding complexity or changing how they operate.
Embedded into your workflow
Engineers work inside your tools, team structure, and delivery rhythm from the start.
Coverage where it matters
Support across B2B, integrations, checkout, and storefront development.
Flexible capacity
Scale support up or down based on roadmap pressure, sprint load, and priorities.
Faster execution
Move forward without long hiring cycles, onboarding delays, or delivery slowdowns.
Work stays fully within your structure. You manage priorities and direction, while we provide the expertise to move work forward consistently.
Teams that need to scale delivery
Without restructuring operations or processes.
Filling specific VTEX skill gaps
Quickly and without long hiring cycles.
Supporting ongoing development
Alongside your internal engineering teams.
B2B implementations
And custom business logic development.
Checkout and storefronts
Payments and UI/UX enhancements.
Integrations and optimizations
ERP/OMS systems and performance tuning.
You already have a team
But need more hands immediately.
Need VTEX expertise quickly
Without recruitment delays.
Want to retain full control
Over delivery and priorities.
Fix What’s Slowing Down Your B2B Delivery
Most delays in B2B ecommerce don’t come from the platform.They come from how delivery is structured. Book a session with our team to review your current approach, identify where time and effort are being lost, and understand how a more structured model can help you move faster without increasing complexity.
Most delays in B2B ecommerce don’t come from the platform.They come from how delivery is structured. Book a session with our team to review your current approach, identify where time and effort are being lost, and understand how a more structured model can help you move faster without increasing complexity.
